01
Get NEXUS access
NEXUS is invite-only. Use the private access link issued to you and complete the account setup before installing anything.
NEXUSHELP CENTER
NEXUS HELP CENTER
What do you need help with?
Start with setup, learn what each page is for, or jump straight to the problem you are trying to fix.
FIRST-TIME SETUP
Open dashboardSet it up in this order.
Following the same order avoids most pairing, profile and Run Center problems.
02
Install NEXUS Agent
Sign in, open Machines and download the current Windows Agent. Install it on the PC that will run your browser sessions, then keep it running while you use NEXUS.
03
Pair your PC
Open Machines → Pair PC, create a one-time pairing code, then enter it in NEXUS Agent. Pairing codes expire after 10 minutes.
04
Create your profile
Open Profiles and create an Amazon browser profile on the paired Windows PC. Each profile keeps its own local browser state and configuration.
05
Complete the account login
Start the profile and complete the normal account login in the local browser. CAPTCHA, OTP, passkeys and verification challenges stay manual.
06
Run your automation
Open Run Center, choose the PC and profiles, then use Light, Normal or Deep — or select one of your saved custom templates.
USING NEXUS
Know where to go.
Each dashboard page has one clear job.
Machines
Pair PCs, check Agent status, see versions and health, rename devices and open Agent controls.
Open Machines →Profiles
Create and manage persistent browser profiles. Start a profile for manual login or verification, and use Download cookies when you need a secure JSON export of that profile’s current cookies.
Open Profiles →Run Center
Select profiles and choose Light, Normal, Deep or a saved custom template. Follow active or scheduled runs here. Custom templates use Browse and Pause durations, with wishlist and cart limits mixed into browsing. The full guide below explains limits and reordering.
Open Run Center →Activity
Follow profile, automation and Agent events. Open a Needs attention card on Dashboard for details and the next step. Clear hides older events for the selected PC in this browser, including Dashboard and other open tabs. It does not delete stored history or stop tasks; new events remain visible.
Open Activity →Settings
Find your NEXUS ID, Telegram link status, active sessions and emergency recovery options.
Open Settings →Export profile cookies securely.In Profiles, open the profile and choose Download cookies. NEXUS Agent 1.9.12 or newer encrypts the export for your browser, where it is decrypted locally and saved as JSON. Treat the downloaded file like a password and do not share it.
RUN CENTER GUIDE
Choose how your profiles browse.
Choose Standard for a ready-made mode, or Custom to use a template you saved. The mode descriptions below are the same ones shown in Run Center.
Your run, at a glance
- Choose PC
Use an online, paired PC.
- Select profiles
Choose profiles on that PC.
- Pick mode
Standard or a saved template.
- Start
Readiness checks run first.
- Monitor
Follow progress and any alerts.
✓
Before the first task: readiness check
NEXUS checks the browser engine, profile, proxy, login/verification state and PC resources. If a required check fails, the run is blocked instead of starting in a bad state.
Browse
Moves around Amazon by scrolling, opening product pages, running broad searches and returning to the marketplace home page.
Wishlist
Opens a product page and attempts Add to Wishlist. If the profile is logged out or needs manual verification, NEXUS skips the action.
Cart
Opens a product page and attempts Add to Cart. Manual verification challenges stop that cart action instead of forcing it through.
Brief pause
Takes a short 8–20 second pause between interaction batches. Pauses are mixed into browsing automatically.
All modes scroll, explore product pages and run searches. NEXUS randomly alternates these actions with wishlist or cart activity and brief 8–20 second pauses.
Light
Mostly scrolls and explores products, with occasional wishlist activity. Does not add items to the cart.
- Wishlist limit
- Up to 1 item
- Cart limit
- No cart additions
- Browsing blocks
- 45–90 seconds
Normal
Balances browsing with occasional wishlist and cart additions.
- Wishlist limit
- Up to 2 items
- Cart limit
- Up to 1 item
- Browsing blocks
- 45–120 seconds
Deep
Includes more wishlist and cart activity, with longer browsing blocks.
- Wishlist limit
- Up to 3 items
- Cart limit
- Up to 2 items
- Browsing blocks
- 60–150 seconds
Limits apply to each profile for one run. Browsing blocks repeat within the duration you set; after an item limit is reached, browsing continues. Random selection means a run may add fewer items than the limit.
If an addition cannot be confirmed, its allowance is reserved and the action stops instead of trying again. Check the profile before starting a new run.
Login and verification challenges need your attention. NEXUS never checks out.
Technical details: how actions are selected
These numbers are relative random-selection weights, not item counts or percentages of running time. When a wishlist or cart limit is reached, its weight moves to browsing; brief pauses do not become more frequent.
Light
- Browse
- 75
- Wishlist
- 5
- Cart
- 0
- Brief pause
- 20
Normal
- Browse
- 60
- Wishlist
- 15
- Cart
- 10
- Brief pause
- 15
Deep
- Browse
- 50
- Wishlist
- 20
- Cart
- 15
- Brief pause
- 15
Using a custom template
Wishlist: up to 2 itemsCart: up to 1 itemPer profile · whole run
During Browse steps
- Browse & searchScroll and explore products
- Possible wishlist addition
- Browse moreKeep exploring
- Possible cart addition
- Keep browsingEven after an item cap is reached
Illustrative example only. Action order and timing vary, and a run may add fewer items than the limits. NEXUS never checks out.
- Set browsing time. Browse and Pause steps use the durations you choose. Include at least one Browse step, then save your template.
- Set item limits. Wishlist and Cart rows set total limits per profile for the whole run. They are not timed steps. Repeated rows add together, up to 5 wishlist items and 3 cart items.
- Let additions mix into browsing. Items are added randomly during Browse steps, regardless of where the limit rows appear. Reaching a limit stops additions, not browsing.
- Use a compatible Agent. Item-limit templates require Agent 1.9.13 or newer.
Dashboard popups use plain-language messages such as “Start request sent” or “Stop request sent”. This means your request was accepted, not that the action has finished. Follow progress in Run Center or Activity. If a request cannot be sent, the popup tells you to check your PC and the page message. You can dismiss a popup; sent requests disappear after 8 seconds, while errors stay until dismissed.
TROUBLESHOOTING
Open ActivityCommon problems.
Open the issue that matches what you see. If it still fails, Activity usually gives the best timestamp and event context.
Workspace keeps loading+
The loading screen checks your sign-in, then loads your PCs, profiles and activity. It closes as soon as the workspace is ready. If loading takes longer than usual, check your connection and use Reload page when it appears. Reloading the dashboard does not stop automations on your PC.
PC shows offline+
Make sure NEXUS Agent is running on that Windows PC and the PC has internet access. Then open Machines and refresh. If it stays offline, restart the Agent once.
Agent returns to pairing+
Create a fresh pairing code from Machines → Pair PC only if the Agent says its device connection was revoked or invalid. A compatible Agent keeps pairing during a temporary access-check failure, stops local work safely and waits for access to return. Stopped runs do not restart automatically.
Item addition could not be confirmed+
The Agent reserves that attempt’s item allowance and stops the action rather than retrying an uncertain addition. Review the local wishlist or cart before starting a new run. An item limit is a maximum allowance, not a promise that every item was added.
Pairing code does not work+
Generate a new code, copy the complete value and use it before the 10-minute expiry. Confirm you are pairing the intended Windows PC.
Profile needs login+
Open the profile locally and complete the site login or verification. When the profile is signed in again, return to Run Center and retry.
Automation will not start+
Check that the selected PC is online, the selected profiles belong to that PC and none of them needs login or verification. The Start button stays disabled until the required setup is valid.
Custom template is missing+
Open Run Center → Custom. Only templates you saved yourself appear there. Light, Normal and Deep are Standard modes and do not appear in the custom-template list.
Item-limit template will not start+
Add at least one Browse step and make sure your PC reports item-limit support. Agent 1.9.13 adds this support. A dashboard update alone does not update the PC. Old saved wishlist/cart durations are no longer used; review the Browse durations and save your template again.
Proxy is not working+
Check the proxy host, port and credentials and confirm it is assigned to the correct profile. If the proxy provider changed the credentials, update the profile before retrying.
Download cookies is unavailable+
Update NEXUS Agent to version 1.9.12 or newer, make sure the paired PC is online, then reopen the profile actions and try Download cookies again.
Telegram access fails+
Use the same Telegram account the access was issued for. Group-member access may require a fresh membership check; targeted access should match the Telegram ID it was issued to.
Agent update is unavailable+
Use only the official NEXUS installer or update path. Do not install Agent builds from third-party links or unknown files.
ACCESS & SECURITY
Open SettingsKeep recovery simple.
The important account information lives in Settings.
NEXUS ID
Your permanent account identifier. Keep it available when reporting an account-specific problem.
Telegram sign-in
Where shown, choose Continue with Telegram to open your existing linked account without entering an account ID. Use Sign in or recover for account-ID approval or your optional backup phrase. Telegram sign-in does not create an account or bypass membership checks.
Emergency recovery
You can configure a 12-word backup phrase in Settings. Keep it private — support never needs the phrase itself.
!
Never send account secrets to support.
Do not send passwords, proxy credentials, your 12-word recovery phrase, cookies or Agent device credentials. A screenshot, PC/profile name and approximate time are usually enough to investigate a problem.
STILL STUCK?
Contact NEXUS support.
Message @trymex116 with what you were trying to do, the affected PC or profile, the visible error and roughly when it happened. A screenshot is useful. Never send passwords, proxy credentials or your recovery phrase.